Conference of Academic Library Management
Marketing & Outreach for CALM:
Developing Strategic Branding & Digital Engagement
Overview
Focus:
Full-scale Rebranding &
Digital Communications Strategies
Deliverables:
Branding, Web Development, Email Campaigns, and Digital Engagement Strategies
Tools Used:
Canva Pro, Wix - Website Builder, Google Workspace, Slack, Zoom
As the Marketing & Outreach Lead for CALM, I spearheaded a full rebranding and communications overhaul of the Conference of Academic Library Management (CALM), with strategic emphasis on visibility, audience engagement, and long-term growth. Prior to my involvement, CALM lacked a unified marketing strategy. I led the development of a multi-platform plan supporting CALMโs core initiatives, including its IMLS-funded grant project: Identifying Gaps and Opportunities in Professional Development Support for Managers.
This comprehensive campaign included redesigning CALMโs branding elements, streamlining website content strategy, creating consistent newsletter communications, launching a blog, and integrating an accessible, audience-driven approach to email outreach and digital messaging.
Key Goals & Strategy
1. Establish a cohesive and inclusive brand identity that reflects CALMโs mission, values, and professional tone.
2. Strengthen engagement with CALMโs diverse community by producing relevant, consistent content across email, blog, and social media platforms.
3. Align marketing outputs with IMLS grant objectives, translating complex research goals into digestible and compelling public messaging.
4. Develop internal documentation to support ongoing implementation and hand-off for future team members.
5. Increase participation in CALM programs, surveys, and forums through streamlined digital outreach and tailored communications.
Campaign Deliverables
Marketing & Outreach Plan Overview: Created the foundational marketing and outreach plan including audience segmentation, goal setting, and performance metrics
Logo & Branding Palette: Developed new branding colors, logo, and typography
Website Content Updates: Rewrote & restructured landing page and launched new pages for clarity and engagement
CALM Chronicle Monthly Newsletter: Developed a branded newsletter highlighting CALM research & events, employment opportunities, and educational/professional resources
Blog Launch: Curated article topics and edited blog posts to support professional development and inclusivity
Email Campaigns: Created segmented email campaigns with customized calls to action for survey participation and event registration
Social Media Strategy & Campaigns
Role: Project Manager & Social Media Lead
Goal: Drive engagement, amplify grant programming
As the lead strategist for CALMโs social media and digital outreach efforts, I developed and implemented a comprehensive engagement plan designed to foster interaction, increase awareness of CALMโs grant-related initiatives, and promote our annual conference.
Social media served as a central channel to amplify key updates such as conference registration deadlines, IMLS grant survey and focus group opportunities, and post-conference outcomes. We also spotlighted insights from our 2024 Forum and issued calls for collaboration on future implementation efforts.
Key Tactics
Designed and maintained a cross-platform content calendar, aligned with content and updates from newsletters, blog posts, grant initiatives, and upcoming events
Utilized in tandem with a monthly campaign tracker to organize social media posts for collaborative proof reading & editing before formal scheduling.
Ensured consistent weekly posting cadence (2x/week minimum) across all platforms using WIXโs scheduler
Utilized real-time and evergreen content to ensure continued visibility and relevance
Tools Used: CanvaPro, WIX, Google Workspace, Instagram, LinkedIn